Privacy Policy

1. Introduction

Baraka ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application (collectively, the "Service").

By using our Service, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact information (email, phone number)
• Account credentials and profile information
• Payment and billing information
• Location data (to find nearby vendors)
• Order history and preferences
• Communication records with our support team

Automatically Collected Information

When you use our Service, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Location data (with your consent)
• Cookies and similar tracking technologies

Information from Third Parties

We may receive information from third-party services, such as payment processors, social media platforms (when you sign up using social login), and analytics providers.

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide and maintain our Service
• Process transactions and payments
• Connect you with nearby vendors
• Send order confirmations and updates
• Provide customer support
• Improve our Service and user experience
• Send marketing communications (with your consent)
• Ensure security and prevent fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

With Vendors

When you place an order, we share necessary information with the vendor to fulfill your order, including your name, contact information, and order details.

Service Providers

We work with trusted third-party service providers who assist us in operating our Service, such as payment processors, hosting providers, and analytics services.

Legal Requirements

We may disclose your information if required by law, regulation, or legal process, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy.

When we no longer need your information, we will securely delete or anonymize it, except where retention is required by law or for legitimate business purposes.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability

You can request access to your personal information and receive a copy of the data we hold about you.

Correction

You can request that we correct inaccurate or incomplete information about you.

Deletion

You can request that we delete your personal information, subject to certain exceptions.

Marketing Communications

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Location Services

You can control location permissions through your device settings. Disabling location services may limit certain features of our Service.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content.

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our Service.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: